PLEASE PAY ATTENTION TO ALL NOTES IN THE DESCRIPTION OF EVERY ITEM. THIS IS THE EASIEST WAY TO ANSWER ANY QUESTIONS BEFORE PURCHASING ANY ITEM.
What is the return policy?
-Items are non-refundable. If you do have a quality issue, please email [email protected] so I can help you resolve it.
When will I receive my order?
-Normal orders ship within 5 days, whereas pre-order items may take 4-6 weeks, but can take longer depending on different circumstances.
What do I do if I never received my order?
-Please feel free to visit the contact page and get in touch to see if I can rectify the issue. That being said, once the item is shipped and in possession of USPS, r.vr is no longer responsible for what may happen to it (i.e. being lost in postage or stolen from your porch).
What do I do if I received a defective order?
-I'll replace it, duhhhh. Shoot me an email!
How do I make changes to an order I’ve already placed?
-Contact me and I can combine your orders or alter any shipping information.
Where are you located?
How is the product made? Where do the materials come from?
-Designs are made in house and printed through our friends at Brass City Printing.
How do I make sure I order the right size?
-Size charts will be listed on every item as the last image.